fffffffuuuuuuuuuups
Feb. 9th, 2011 11:39 amJust got off the phone with UPS.
The first guy I talked to kept repeating “sry adverse weather, see it says so right here on the site, I don’t have any control over what goes out for delivery when” until I asked him to transfer me to the person who DID have control over what goes out for delivery when, at which point the conversation went into an infuriating mobius double reacharound of:
Him: I don’t have access to that system.
Me: Okay, so can you please transfer me to someone who DOES have access to that system?
Him: I don’t have access to that system.
Me: I know that I’m asking you to transfer me to someone who DOES.
Him: But ma’am, I don’t have access to that system, I keep trying to tell you.
Me: I KNOW THAT, I am asking you to transfer me to someone who DOES have access to–
Him: Ma’am, I don’t know what you want me to do, I don’t have access to that system.
Me: *mute* FFFFFFFFFFUUUUUUUUUUUUUU *unmute* okay do you have a supervisor, can you transfer me to your supervisor, how about that *thinks “oh my god if he tells me he doesn’t have access to that system I am going to cry”*
Him: I can do that.
Hallelujah Chorus: *plays*
So the supervisor at least put forth some effort into trying to find out why the hell the local facility has been sitting on my shit for two days now, but all she could get was “it’ll be delivered in the next few days.” And she couldn’t give me the phone number to the local facility. Or even tell me which one it is. However, I did finally get a response to one of the e-mails, and that associate let slip that my crap went to the Sweetwater service center.
So I can either suck it up and wait for my shit in peace, attempt to find a direct phone number to that center, or call AT&T and go…
On the plus side, my Wii adapter is scheduled to be delivered today (shipped from Maryland a day after my U-verse shit, mind you–yes, UPS can drive a package halfway across the country in less time than it takes to fly one from Dallas to Houston, note to self, never have anything shipped 2-Day Air again ever) so hopefully that will resurrect my Wii so I can at least play Guitar Hero or some shit while I’m waiting for UPS to give me my really important stuff. ;_;
Mirrored from Fire of Unknown Origin.